John Mollard
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cover_9780739309537
Author: Kenneth Blanchard and Sheldon Bowles | Narrator: Rick Adamson, Kate Borges and John Mollard
Release Date: January 13, 2004
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a cons...
Play Clip: ncnhcn
List Price: $15
ISBN: 9780739309537
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cover_9780739309537