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*Starting September 1, 2019, library packaging for CD’s will no longer be available from Books on Tape. Please click here for more information.

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Phone/Mail Customer Service*

*Penguin Random House customer service is available to take calls for Books on Tape, Monday through Friday, 8:30am – 6:00pm Eastern Time (except major holidays).
Closed Saturday and Sunday.
School and Library Customer Service: 1-800-733-3000
Fax: 1-800-940-7046
Mail Orders to: Penguin Random House, LLC
Attn: Library and School Services
400 Hahn Road
Westminster, MD 21157
Return Orders to: Penguin Random House, LLC
Attn: Returns Dept
1019 N. State Road 47
Crawfordsville, IN 47933