*Starting September 1, 2019, library packaging for CD’s will no longer be available from Books on Tape. Please click here for more information.
To expedite a reply to your email, please be sure to fill out all the fields below. We can usually respond to all email requests the same day, not including weekends and Mondays. Please call us directly if you need an immediate answer to your question.
Phone/Mail Customer Service*
*Penguin Random House customer service is available to take calls for Books on Tape, Monday through Friday, 8:30am – 6:00pm Eastern Time (except major holidays).
Closed Saturday and Sunday.
Closed Saturday and Sunday.
| School and Library Customer Service: | 1-800-733-3000 |
| Fax: | 1-800-940-7046 |
| Mail Orders to: | Penguin Random House, LLC Attn: Library and School Services 400 Hahn Road Westminster, MD 21157 |
| Return Orders to: | Penguin Random House, LLC Attn: Returns Dept 1019 N. State Road 47 Crawfordsville, IN 47933 |
Send us a message: csbot@penguinrandomhouse.com