*As of September 1, 2019, library packaging for CDs is no longer available from Books on Tape. Please click here for more information.
Physical Audiobook Product for Libraries
Effective 3/01/12
BOOKS ON TAPE is part of the Penguin Random House Audio Publishing Group, a division of Penguin Random House. Terms of
Sale herein apply to all physical audiobook products purchased from Books on Tape.
HOW TO ORDER:
| Customer Service: (800) 733-3000 Fax Orders to: (800) 940-7046 Online Orders to:www.booksontape.com E-Mail Address: csorders@penguinrandomhouse.com |
MAIL ORDERS TO: Penguin Random House 400 Hahn Road Westminster, MD 21157 Attn: Library and School Services |
FREIGHT: Free freight all the time for libraries.
SHIPMENT MINIMUM: 1 audiobook
CREDIT: Shipments will be made to all accounts in good credit standing, as determined by Penguin Random House’s
Credit Department.
RETURNS POLICY:
If, for any reason, you are not completely satisfied with your purchase, product is fully returnable within 90 days of the
date of receipt for a credit at the price and discount at which the product was purchased. Full copy returns are required for
credit. Returns should be mailed, at customer expense, to: Penguin Random House, Attn: Returns Department, 1019 N. State
Road 47, Crawfordsville, IN 47933. Return authorization is not required; however, all returns should be made with a
claim copy or packing slip indicating for each title the ISBN#, quantity, account name and number, and date of receipt of
purchase.
