The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learningWe swim in an ocean of feedback. Bosses, colleagues, customers—but also fami...
List Price: $76
We attempt or avoid difficult conversations every day--whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, ...
Play Clip: ncnhcn
List Price: $47.50