Frequently Asked Questions

Do you accept International orders?

Books on Tape is no longer able to accept purchase orders from outside the United States.

We hope to be able to accept International orders on our website sometime in the near future.

How can I contact Books on Tape?

If our Help Desk was unable to provide you with the information you are looking for, please submit your question via e-mail by filling out the form on our Contact Us page.

Do you sell CD audiobooks?

We do sell audiobooks in CD format. To view our selection of titles, please visit our BOOKS ON CD® page.

How can I become a reader for B-O-T?

Currently, Books on Tape is not hiring readers and we are unable to accept any resumes or demos.

For more information on becoming a narrator, please visit the Audio Publisher's Association or www.voiceartist.com.

How can I replace a broken tape or CD?

Our tapes and CDs are fully guaranteed for 30 days from purchase and you can get a replacement for a defective product by contacting our consumer services department within those 30 days. At this time we do not offer automated web support for replacements.

How can I order a catalog?

Books on Tape is not producing a printed catalog at this time. Please use our website to browse our selection of available titles or search for the title, author or subject you are trying to find.

What happened to your MP3-CD audiobooks?

In order to provide the audiobook consumer with the widest selection of titles in electronic format, Books on Tape decided to discontinue our MP3-CD offerings in favor of the more widely used downloadable format from Audible.com. While MP3-CDs have many valuable attributes, it became clear that the downloadable distibution model would become the choice of the next generation of audiobook listeners. Here are some of the reasons that have made downloadable audiobooks so popular:

1. Portable digital audio players, like the Apple iPod, are more readily available and widely used then MP3-CD compatible devices.
2. Audible.com downloads have stringent copyright protection which deters illegal sharing and pirating.
3. Downloadable audiobooks can be delivered immediately, thus eliminating shipping & handling costs.

Because of these factors, our downloadable library continues to expand at a rapid pace. As of the middle of 2005, we have made over 360 recordings available through Audible.com. If you haven't already tried downloading an audiobook, we highly recommend that you do!

What happened to your rental service?

As of August 31, 2004, Books on Tape discontinued our rental service. To find out more about this decision and for any questions, please visit our Rental Info Page.

Can you help me find my local library?

Yes! Books on Tape has partnered with the National Center for Education Statistics to provide you with a robust tool for locating your local library